 |
|
Yes. Our Santa Clara, CA location is open M-F 8-5 PST for local drop off and pickup. No appointment is required.
Do you repair desktops?Yes. We repair and upgrade iMacs, Mac Pros and PowerMacs. Desktops can be dropped off at our Santa Clara location. No appointment is required.
Can I provide my own shipping to MyService?
Yes. You can send in your laptop using your own shipping container and shipper. We can return ship using your shipping account.
Are you Apple?
No. MyService is independently owned and operated.
Do you provide Apple warranty or AppleCare repairs?
Yes. MyService in an Apple Authorized Service Provider.
How can I tell if my Mac is under Apple warranty?
You can reach Apple at 1-800-SOS-APPL or by visiting apple.com/support
Does MyService repair iPods, iPhones?
Yes. MyService now repairs iPhones and the iPod Touch. Contact us for details.
Does MyService buy or sell computers?
No. MyService does not buy or sell used computers or parts.
Can I just buy parts from MyService?
No. MyService does not sell parts separately, only when installed by MyService.
Is shipping insured?
Yes. Please visit our policies page for information on shipping insurance.
Can I use a Purchase Order to pay for service?
Yes. Approved schools and businesses can pay using purchase orders.
Do you offer volume discounts?
Yes. MyService provides discounts for volume orders. Contact us for more information on volume orders.
Will my service void my warranty?
No. Since MyService is an Apple Authorized Service Provider, any repairs or upgrades will not void your Apple warranty.
How are your prices and turnaround so good?
MyService stocks most parts in volume to help bring costs down and make turnaround time as fast as possible. |
|
