Latest Feedback from our Customers

Hear from Customers Near You:

Marion from Modesto, California
PowerBook G4

07/30/2010

I am quite satisfied with my experience with Myservice. The personnel were very knowledgeable and accomodating. The prices were fair and the laptop works better than it has in years. I certainly recommend Myservice for service. Thank you.

Jennifer from Philadelphia, Pennsylvania
MacBook

07/30/2010

Your service was wonderful. The guy that called me was very knowledgeable and friendly and didn't try to trick me into spending extra money. In fact he saved me $175! I would definitely use your service again.

Amy from Ladera Ranch, California
MacBook

07/30/2010

Always a positive experience. Thank you for everything.

Mark from Miller Place, New York

07/30/2010

Good job -- mac works! Reasonable (for apple) rate.

Ronald from Rockville, Maryland
PowerBook G4

07/30/2010

All was good

Cynthia from North Haledon, New Jersey

07/29/2010

Service was terrific from A - Z. I will use MyService again should the need arise. CP

Henry from Garwood, New Jersey
MacBook

07/29/2010

Everything worked out very well. Thank you.

Julian from Vineyard Haven, Massachusetts
MacBook

07/29/2010

Because you corrected the faulty part (RMA), in the end your work was completely satisfactory. Good job, and thanks very much. Thanks also for the fact that you agreed to send the computer back to me faster than normal, without increasing the cost, in consideration of the extra delay.

David from Los Angeles, California
MacBook

07/29/2010

Great service. Thanks a lot.

Ann from Alexandria, Virginia
MacBook

07/28/2010

Excellent Service. From start to finish it was na excellent experience!!!

Victor from Santa Rosa, California
iBook

07/28/2010

Service was quick and well done. Thanks! Vic

Scott from Youngsville, North Carolina
MacBook Pro

07/28/2010

Very fast shipping and service. I have told my friends about your great service

Silvio from Middle Village, New York

07/28/2010

Serviced was as promised and delivery prompt, and with No Hassle. I will definitely come back again for all my Mac repairs. thank You.

PAULO from Miami, Florida
MacBook

07/28/2010

Did great!!! Very professional, fast and fair charge service. I received an email on each step of the process, with clear and up date informations. Fantastic communication system.One of the best quality in Costumer Service. Congratulations!

Debrorah from Boca Raton, Florida
MacBook

07/28/2010

Great service! Friendly and helpful employees,phoning me with information updates. Easy to send and receive as your company pays for this, which is great. Have recommended already and will to all Mac owners ( we have 4 and all my kids friends use Macs) Thanks for such fair pricing and great service.

Carlos from Ladera Ranch, California
iBook

07/28/2010

Your service was great. Thanks.

Bob from Wrangell, Alaska
PowerBook G4

07/28/2010

great job thanks a bunch

Margaret from Montevallo, Alabama
MacBook

07/27/2010

The Macbook looks fantastic! My son is very pleased and thanks you for taking care of it for him, and he thanks me for paying for it.

Dinakar (Dino) from New York, New York
MacBook Pro

07/27/2010

It was incredibly nice to have such a caring, and supportive staff on my side. Thank you so much for all you did to make me feel comfortable with my repair.

Alan from Gloucester, Massachusetts
MacBook Pro

07/27/2010

The turnaround time, the quality of service, and the price were all excellent!

Jordan from North Hollywood, California
MacBook Pro

07/27/2010

Everything seems to be working great, thanks

Joseph from St. Charles, Missouri
MacBook

07/27/2010

MyService is remarkable. The only place that will work on my Apple hardware !

Joshua from Brooklyn, New York
MacBook

07/26/2010

Awesome! I moved before my laptop arrived back, so it got sent back to MyService who promptly covered the costs of shipping it again to my new address, which was unexpected yet thoroughly appreciated! Great service, kind and courteous over the phone. I'll recommend you guys to everyone.

Michael from Fairfax, California
MacBook

07/23/2010

Wow!!! So I got a referral from a client of mine who said that his company has had great sucess and uses MyService on all of his companies computers. My computer was a mess from having my 2 year old almost render the screen of my lap top unrecognizable. Not only was my laptop restored to looking brand new you guys were fast, reliable and easy. From orderdate, delivery of packaging box, sending you my computer to getting it back in my lap only took 4 days. Thank you. Although now my computer is kept far from my 2 year old your company is stored in my contacts. Thank you so much!! Lori Morford

James from Dover, Pennsylvania
MacBook

07/23/2010

Service was good. I appreciated the door-to-door service.

Galen from Sheboygan, Wisconsin
MacMini

07/22/2010

Service completed as requested.

Humberto from Boston, Massachusetts

07/22/2010

everything was simply perfect. 0 complaints, 100 percent praise.

Joyce from Woodcliff Lake, New Jersey

07/21/2010

it was quick, curteous and efficient. I had an excellent experience.

Joseph from San Francisco, California
MacBook Pro

07/21/2010

outstanding as always. no complaints and will repeat again no doubt.

David from Leander, Texas
MacBook Pro

07/21/2010

I was totally blown away by how excellent the service was. They sent me a very nice padded box for which to send my broken MAC. They did a very thorough check. Notified me of the findings. Explained that the cost would be a bit more than the original discussion because they didn't know at the time that my machine had the Santa Rosa board. The only knock I could give is the amount of time it took from send off to get back. Maybe that was normal I don't know because this is my first repair experience with anyone (reputable). Thanks My Service.

Novie from Falls Church, Virginia
MacBook

07/20/2010

Fantastic service- AS ALWAYS!

Frank from Irvine, California
PowerBook G4

07/20/2010

Great service, as always. Thanks

Angela from Blue Bell, Pennsylvania

07/20/2010

The whole transaction was smooth, as expected. Everyone should use this service, they won't be disappointed.

Steve from Pittsburg, Kansas
PowerBook G4

07/20/2010

I am very pleased with the service I received.

Alexis from New York, New York
MacBook Pro

07/20/2010

Thank you for your timely service. I appreciated being able to get a rough quote before deciding to use your service and that the rough quote turned out to be accurate. I would recommend your service to a friend.

Paul from Belleville, Illinois
MacBook

07/19/2010

As promised, it was a very fast turn around. Great job.

Jeffery from Sterling, Virginia
MacBook Pro

07/16/2010

You did a very good job repairing by mac, and your work exceeded my expections. My Macbook Pro is like new now.

Glenn from Sewell, New Jersey
MacBook Pro

07/16/2010

The service was excellent, fast and very reasonably priced. I will use the service again if I ever have an issue and will make sure I tell anyone I know that needs service about my experience with MyService. Thanks again.

Judy from Palisades Park, New Jersey
MacBook Pro

07/15/2010

Extremely please with both the customer service and technical service. The only authorized Apple repair for warranty purposes. Beyond that, the price was the lowest for a reputable repair. Shipping both ways was fast and efficient, although I would prefer Fed-Ex. They know their Apple products and deliver the best service you can find. I trust my Apple computer with you.

JENNIFER from SARASOTA, Florida

07/15/2010

Very satisfied with overall experience. Would use again in future if needed! Thanks again.

Jesse from Gilbert, California
MacBook Pro

07/15/2010

Thank you for your great service!!

Dale from Reno, Nevada

07/15/2010

I loved your site, I loved the service both on the phone, how I was communicated with and the fix worked perfectly. Also, the price was way better than anything Apple could have done. I even recommended your service to the Apple store employees that I work with. Thanks!

Jamee from Pascagoula, Mississippi
MacBook

07/14/2010

Very fast and efficient service!

Luis from Brooklyn, New York
Apple TV

07/14/2010

Service was great, on time and professional.

Christy from Austin, Texas
MacBook

07/14/2010

You did a great, speedy job, and for a much more affordable price than Apple could offer! I appreciate it!

Thomas from Shrewsbury, Pennsylvania
PowerBook G4

07/14/2010

Your recent repair of PowerBook G4 went very smoothly. You were always available on the phone to answer my questions and check on the repair status. I can highly recommend your service. Thank you.

George from Simi Valley, California

07/14/2010

Great service and friendly people. The shipping back and forth was seamless.

Cristi from Denison, Texas
MacBook

07/13/2010

The service was through and fast. Service technician was very easy to work with. Will use in the future if we have a computer needing service.

Harold from Fairbanks, Alaska
MacBook

07/13/2010

My experience was EXCELLENT! I'm a business owner and understand the importance of good customer service and I have to admit I was a bit apprehensive about using an online computer repair service. But after reading customer reviews I decided to go for it and I couldn't be happier with the results. I live in Alaska and most businesses don't want to deal with us because of the high cost of freight. MyService provided me with a box for my MacBook and the cost to ship this box to me, back to MyService for repair, and then back to me again was very reasonable. I will definitely use MyService again if the need arises and will refer all my friends to them. Thank you MyService!

Charles from Montrose, California
MacBook Pro

07/12/2010

Good job!

Kay from Grandville, Michigan

07/12/2010

Very happy

Mustafa from New Haven, Connecticut
MacBook Pro

07/12/2010

It went very well and was easy to do. I would do it again with my other macs

Greg B from Glendora, California

07/12/2010

Excellent and quick!

Travis from Irvine, California

07/11/2010

MyService was quick and efficient. My macbook works perfect now!

Brian from Fort Lauderdale, Florida
MacBook

07/10/2010

Awesome service every time! I will never buy other than a Mac ever again, mostly to do with the ease in getting my laptop fixed!

Joseph from St. Charles, Missouri
MacBook

07/09/2010

MyService are the most professional people I have met. Very courteous and prompt. I appreciate your hard work and dedication to your company.

Paul from Mission Viejo, California
MacBook Pro

07/09/2010

I had more than a few devices fixed by MyService and you always rock!

Bruce from Rochester, New York
PowerBook G4

07/08/2010

Exactly as advertised

Connie from Fredericksburg, Virginia
MacBook

07/08/2010

Service was great! Easy process. Will use you folks again and refer others to you.

Tom from San Clemente, California
MacBook Pro

07/08/2010

Well Done service was fast and efficient at a fair price.

Randi from Buffalo, Minnesota
MacBook Air

07/08/2010

My macbook air is as good as new, thanks

Gregory from Harker Heights, Texas
MacBook

07/07/2010

I am very pleased with the service I received from Myservice. Keep up the good work and thank you for helping me with my issue.

Marko from Virginia Beach, Virginia

07/07/2010

Absolutely perfectly executed repair job!

Dolores from Clarksburg, New Jersey
MacBook

07/07/2010

Excellent service, would highly recommend and use again.

Jesse from Gilbert, California
MacBook Pro

07/07/2010

Thank you for your fabulous service!!! You guys are great!

Cody from Olympia, Washington
MacBook Pro

07/06/2010

Another excellent job by MyService. I've never had a bad experience with this company. The communication was excellent. I appreciate how flexible you guys were with my order. I will certainly be recommending them to my friends in the future.

Charles G from Oregon, Wisconsin
MacBook

07/03/2010

I was very satisfied with the professional service. My wife thinks the new LCD display is better than the original. If she is happy, I am happy. Thanks!

Steven from Southport, Connecticut
MacBook Pro

07/02/2010

I've had some bad luck with online repair sites in the past. That being said, I only had the screen replaced on my Macbook Pro 15. I was very happy that everything came back correctly reassembled without complications. My Service has gained a loyal customer especially considering the fair prices. Thank you.

Josefina from Solon, Ohio
MacBook Pro

07/01/2010

My first impression as a first time costumer started from the use of the website. I was very impressed by the easy way to navigate and getting the information that I need. After I decided to send my computer all the steps to follow were very clear and the process to get service was very well organized so there were not time lost. At the end, my computer was repaired and I have no have any complaint. I am really happy to choose this company to do the job. They are very reliable!!!

Diana from Mechanicsburg, Pennsylvania
MacBook

06/30/2010

great- everything came back as it should have and in a very timely manner

Roger from Huntington, New York

06/30/2010

I received fast and very courteous service. I was kept updated on the status of my repairs, and that is comforting when sending off something like one's computer. I will recommend MyService to others.

Claire from Lynn Haven, Florida
MacBook Pro

06/29/2010

Fantastic service, fast turnaround, very helpful staff.

Krishna from Tampa, Florida
MacBook Pro

06/29/2010

First impressions mean a lot, and the MyService website definitely made a good one. The site was cleanly laid out and very easy to use. Its a three-step affair. I chose the repair option (replacement keyboard) and made my payment. Within a week, I received a large, well-protected box that fit my Macbook Pro like a glove. The box included a pre-paid label to cover return shipping back to their service center. Within a few days, I received an email from MyService informing me that my laptop had made it safe and sound to their facility. The repair price includes shipping both ways. Within a day of MyService receiving my machine, I received a courteous call from one of their tech guys. We spoke for a few minutes, where I reiterated the problems I had been experiencing with my laptop, including the broken latch and a loose display hinge. The tech (whose name I unfortunately cant remember now) was friendly and assured me hed take a look to see what he could do. Based on my repair payment, I fully expected to receive a replacement keyboard, but I didnt expect the other issues to be addressed. I also received a tracking number and an email confirmation once my repaired MBP had shipped. Flash-forward to yesterday, when the UPS guy knocked on my door holding the MyService box. Like a kid on Christmas morning, I opened the package. Not only did the MBP have a new keyboard (which I expected), but the latch was fixed (allowing me to properly close the unit) AND the screen hinge was tightened (both at no extra charge!). Im typing this blog post on my new MBP. It runs like a champ. The backlight on the keyboard now works, too. I couldnt be happier!

Tracy from Madison, Wisconsin

06/29/2010

I had a very good experience with my service. I have already recommended them to a friend of mine.

Kathryn from San Rafael, California
MacBook

06/28/2010

That was the most amazing turn around time ever. thanks so much and we wil definitely use your service again if we have the need in the future. Kathryn

Roger from Southbury, Connecticut
PowerBook G4

06/27/2010

Professional staff, courteous and helpful - had no questions about the integrity of the care/ diagnosis. Would recommend your company without reservation.

James from San Pedro, California
MacBook

06/27/2010

I found MyService and offered a friend my sponsorship in getting his Mac repaired. The staff was very thorough, patient, and knowledgeable when we called with questions. Through email conversations, I have learned that the Mac's owner, is extremely satisfied with the work performed. He was so excited to get his computer back and overjoyed that it, looks just like new, by his words. This made me happy because I guaranteed him the computer would be in good hands being shipped across the country to Silicon Valley. Thank you for a job well done.

Judith from Rumford, Rhode Island
iBook

06/26/2010

It was a great experience, seamless, really. I told you what I needed and you did it with no hassles. End of story. I have already told friends to check you out.

James from West Hollywood, California
MacMini

06/25/2010

Awesome! I have already recommended you to three colleagues. Thanks for the speedy and perfect service.

Aaron from San Clemente, California
MacBook Pro

06/25/2010

Great job!

Natalie from Gainesville, Florida
MacBook Air

06/25/2010

Very efficient, professional, speedy service. Everything from the shipping box, to my interactions with the staff, to the final product (replaced LCD screen) was superb.

Matt from Bloomington, Indiana
MacBook

06/24/2010

working well, thanks

Yujin from Leesburg, Virginia
MacBook

06/24/2010

My macbook works PERFECT! Thank you so much for fixing my macbook! you guys are great. :)

Caitlin from Redondo Beach, California
MacBook

06/24/2010

Myservice was quick, inexpensive and reliable. I would recommend it and also use it again.

Dorann from Webster, Texas

06/24/2010

The customer service was great! Thanks for your help!

Kimberly from Franklin, Connecticut

06/24/2010

My experience with MyService was exceptional. The repairs done to my Mac were the least expensive that I found in my search and were done expertly and exactly as described on your web site, including the time it took to complete and return my computer. If I need any further service to my Mac, I will not hesitate to use MyService and will recommend to any friend needing such service.

Annemarie from Bennington, Vermont
MacBook

06/23/2010

Service was excellent and prompt.

Roberta J. from Simsbury, Connecticut
MacBook Pro

06/23/2010

This is the second time I have had worked done on my mac. Your agency has been wonderful to deal with. Professional, timely, knowledge and pleasant! I will recommend you to all my fellow mac friends.

Donna from Grass Valley, California
MacBook Pro

06/23/2010

Worked great! Thanks to all involved!

Frederick James from Seattle, Washington
MacBook

06/23/2010

Very pleased with response. Turn around exceeded my expectations

Sameer from Huston, Texas

06/22/2010

Excellent, knowledgeable service people AND phone support. Well, well done!

Gerry from Kenosha, Wisconsin

06/22/2010

My experience was outstanding. I sent my MacBook in on a Monday and had it back on Wednesday. I was clearly presented with the results of the professional diagnosis. Everything was as easy as it could have been. The MacBook came back looking shined up like new.

Calvin from Lakeland, Florida
PowerBook G4

06/22/2010

Great experience. I have sent many friends to you already. thanks again..

Morton from Tarrytown, New York
MacBook Air

06/20/2010

I was pleased.

Frank from Great Neck, New York
MacBook

06/19/2010

MyService performed as expected.... Prompt delivery of shipping box... great job installing new screen and prompt return... I used land shipping and process took 2+weeks... I highly recommend them.

Robyn from Brookville, New York
MacBook

06/18/2010

Your service was AMAZING! From the moment I spoke with someone on the phone I knew I was in good hands. So polite and took the time to answer all my questions and concerns. The turnaround was sooo quick and very cost effective. Computer came back looking like new! will definitely recommend this service company to everyone I know in need of it. Thanks again !

Joseph from Belton, Texas
MacBook Pro

06/18/2010

MyService was amazing in fixing my laptop. They fixed it right and did a great job and will definitely recommend Myservice to everyone!!

Emily from Chicago, Illinois
MacBook

06/18/2010

My LCD screen cracked over Memorial Day weekend. Apple quoted me $600-700 to fix it (even though a brand new computer would be $1000). My service replaced it for $245 and got it back to me in the same week. Plus it has a one year guarantee? Awesome!!! I'd recommend this to every mac owner who has a problem not covered by apple care.

Marcia from Kansas City, Kansas
MacBook

06/17/2010

I'm very pleased with the job that you guys did. It's like it's brand new again. If anything needs to be repaired with my mac, I'll be sure to come back to MyService. Thanks.

Stephen from Aspen, Colorado
MacBook

06/17/2010

Great service. Ya'll were on it. I appreciate the quick turnaround.