Here’s a quick breakdown of the hardware specs for the new iPad:
The New Apple iPad (showing the touch screen layers)
802.11n
Bluetooth 2.1 + EDR
Accelerometer & Compass
Speaker & Microphone
30-pin Connector
16GB – 64GB Flash Storage
9.7 inch IPS LED Display with 178-degree viewing angle and 1024 x 768 pixel resolution.
1/2″ Thin
1.5 Pounds
10 Hours of Battery Life (video)
1 Month Standby Charge
1Ghz Apple A4 Chip
Sometimes hardware-like symptoms such as loss of sound, input problems and loss of wireless connectivity can be caused by software issues.
To first verify that an issue is in fact caused by a hardware failure, the first step we take is to make sure that the issue is not caused by software.
Here are 3 ways to isolate your Mac’s software to test your hardware.
1. We usually boot the system off of a different test hard drive to completely by-pass the software on the Mac we’re troubleshooting. This is the easiest and best way to determine if the issue is hardware or software. Target-disk mode can also be useful if you have access to a friend or colleagues (same model or similar) Mac. You can boot your Mac using their hard drive. If the problem goes away, you know you’re Mac has a software issue, if not, you’re looking at hardware.
2. Some software issues are caused by (corrupt) settings at the user level. If you have another user set up on your Mac, log into their account and see if the issue goes away. If you’re the only user, you can quickly setup a new test account in System Prefs. Log into the account, if the symptom goes away, you know that there is either a setting that needs to be changed or a corrupt pref.
3. Most hardware-like symptoms that are caused by software live at the OS level, so re-installing the OS is a good way to make sure that a corrupt OS is not causing your issue. Using your restore disks, select the Archive and Install option when re-installing the OS. Archive and install saves your user settings and files but replaces the system files. Note: if your software issue lives at the user level, this may be carried over, so try step 2 before a re-install.
If none of the above steps rectify the issue, you’re most likely looking at a hardware issue that will need to be repaired or replaced. If your issue is software related, an archive and install usually solves the issue, but if your issue lives at the user level, check your settings and do some online searches to see if their are any known application conflicts or settings that may have been set.
For hardware service, checkout our MyService Free Diagnostic.
For software, try the Apple or MacLife discussion boards.
